Professional Profile

 



Strengths

•        20 years IT experience

•        Used to work in highly complex environments

  1.        Leadership

  2.         product focused

  3.         User experience


Skills

  1.        Project Management

  2.        Scrum MAster

•        KPI Management

•        Team building


Certifications

•        Scrum Master

•        Prince2 Foundation

•        ITIL Foundation

•        Certified Instructor (IHK)


Spoken Languages

•        German (native language)

•        English (fluent)



Education:

Completed Trainings:

•        2016 Scrum Master  (Scum Alliance)

•        2011 Prince2 Foundation Project management

•        2008 Oracle Real Application Cluster, Trivadis

•        2004 Application development with Perl, Freund&Dirks

•        2001 Instructor, IHK Frankfurt

•        2001 Leadership and Collaboration, Arcor AG

•        1998 Unix basics for  Administrators, Freund&Dirks



Last Work Experience:


2012 - 2015


Copmany: Hewlett Packard

Role:  Svc Information Development / Application Administrator

Activities:

•Administration Web portal arcor.de and eMail system

•KPI reporting (RRD-Tool and Jasper-Reports)

•Incident and Problem management

  1.         Manage  colleagues in best shore locations


Projects:

  1.        Datacenter OS consolidation (SLES 11 Sp3)

  2.        Introduction of KPI-Management and Reporting

  3.        Transfer of operational tasks from Germany to Egypt




Skills: leadership, LAMP,  Jive, Jasper-Reporting



2007 - 2012


Company: Arcor AG / Vodafone GmbH

Role: Teamlead /Application Administrator

Activities:

•        Responsible for arcor.de Internet platform

•        KPI Management

•        Responsible for several, customer specific, order provisioning platforms


Projects:

  1.        Introduction of new collaboration platform based on Jive,  implementation in production

•        Consulting in various Projects

Skills: Leadership, Project management, LAMP



2001 - 2007


Company: Arcor AG

Role: Teamlead

Activities:

•        Responsible for several order provisioning systems

•        User Support for CCB


Projects:

•        Phase in new Customer Care & Billing (CCB 2.0), Tapestry

•        Automation of Data clearing (Winrunner)

•        Introduction of ISDN automatic provisioning System

•        Preimplementation testing

•        Upgrade CCB from 32 to 64 bit


Skills: Leadership, Project management, Unix ,Windows, SQL





1999 - 2001


Company: Arcor AG

Role: Application Administrator

Activities:

•        Maintain Customer Care & Billing (CCB 1.0)

•        User Support for CCB

•        Data clearing


Projects:

•        Introduction of Ticketing System for Billing-Application


Skills: Unix, SQL





1998 - 1999


Organization: Fred Gerber DV-Fachschulungen

Role: Consultant

Activities:

•        Maintain Customer Care & Billing (CCB 1.0)for Arcor AG

•        User Support for CCB, Data clearing

Skills: Unix, SQL



Private


Since 2010 Chairman, Aero Club Butzbach

Since 2006 member of board, Aero Club Butzbach